The 7 Principles of Conflict Resolution is the comprehensive and practical guide to effective conflict resolution from t... (more)
The 7 Principles of Conflict Resolution is the comprehensive and practical guide to effective conflict resolution from the early stages to escalation. Whether you're new to the subject or an experienced practitioner, this is your go-to resource for handling difficult situations and confidently resolving disputes. With practical tools and strategies drawing on real-life case studies to build your communication, negotiation and resolution skills, you will discover the 7 principles of conflict resolution to create and maintain successful, workable relationships. (less)